Testimonials

We at CK Auto Exclusive love all things Mercedes-Benz. We have been working on Mercedes vehicles and only Mercedes vehicles since 1977. Our commitment to the brand is only eclipsed by our commitment to our customers. The Benz owners of Santa Rosa, Healdsburg, Petaluma and Sonoma County trust us to provide honest, timely and high-quality service. We get to make a living doing what we love, and that's because we have the best customers any auto shop could ask for.

From the bottom of our hearts, we'd like to say

Thank You

5

Would not take my Benz to anyone else. A long history of service, a specialist who can be trusted and just gets the job done without overcharging or soliciting unneeded repairs.

5

IF YOU OWN AND LOVE YOUR MERCEDES BENZ BRING IT TO CK !! LOVE THIS PLACE , PAUL THE OWNER AND STAFF ,THEY ALWAYS GO THE EXTRA MILE JUST TO MAKE SURE EVERYTHING IS RIGHT AND YOU ARE HAPPY ! I RECOMMEND THIS PLACE 100%

5

I've been taking my car to Paul for years and years and I really don't know why I never rated his business. He certainly deserves more than 5 stars. Very honest and affordable place to go.

5

Paul came highly recommended by the local Mercedes dealer. Service was exactly as described, Paul and his team are absolutely incredible- No one will ever service my E300 diesel but him! . From tow to final invoice I can't say enough about the awesome experience do yourself and your Mercedes a favor and call Paul today! .

5

Ok, This Never Happens.. Well it did! I took a car into CK for a Cam Shaft censor. Paul the owner Said let me check something. He cleaned the wires and its fixed "NO CHARGE" That my friends speaks volumes.

4

Paul is great!!! I came in a few times, with no appointment, and he helped me on the spot. And no charge. Granted, it was a quick peek at my MB, but he could have charged me something. Next time work is needed on my car, I'll be sure to go back to Paul and CK Auto.

5

Paul has always been honest with his assesments. He is fair with his prices and fair with his service. He appears to love his job. I have always been impressed with his work.

5

My favorite mechanic, been going to him for close to 7 years now. Paul is honest, friendly, and reliable. He even did some easy fixes for me for free! I trust him to not overcharge and to tell me exactly what needs to be done to my car. It's easy to get in touch with him and he's a great communicator. He returns calls promptly, calls if there are delays or additional issues, and gets my car back to me on time. Reasons why Paul is awesome: The first time I had major trouble with my car, he gave me a free quote and took the time to answer all the questions I had regarding every item on the quote. The quote was still costly, so on a whim, I took my car to another Mercedes mechanic to see what they had to say. They charged $80 just to do the quote and charged 50% more for each of the line item repairs! They also added on a bunch of other items that weren't in Paul's quote. I called Paul back to discuss the "extra" items and he said that while I could do the "extra" repairs, they weren't really necessary at the time. It's been 5 years since that quote and I still haven't had to do the "extra" repairs! I also had issues getting my car smogged since my 1996 C280 required some special handing (1996 was the first year of OBD-II and my car was not fully compliant with the OBD-II specifications). This meant the smog technician needed to perform extra steps to get it to pass and the technician had no idea what to do and kept failing my car. Paul called the smog place for me and straightened everything out; my car passed smog with no problems. The smog place was annoying, but Paul fixed the situation and this wasn't something that he even had to do.

5

Paul is an honest Man! I' have been going to him for over 5yrs to check up on my 95 Benz. It's an older car but can't compalin. My mom gave it to me when she upgrated to her E350 Benz which she also takes to him! If you need a rental car he will even let you have one while he works on your car so you don't have to rely on someone to pick you up. Go check him out! He's the best in town! Also check out his benz in his shops drive way! AMAzING!

5

I am approaching age 70 and have owned at least 10 Mercedes since 1970. Paul Duckworth is far and away the best mechanic I have worked with--honest, efficient. and very knowledgeable! I highly recommend him.