Posted on 11/27/2014
Today's Mercedes vehicles are basically computers on wheels. Properly servicing newer models of Mercedes-Benz cars and trucks requires equally complex diagnostic computers. At CK Auto Exclusive we specialize in service and repair of newer Mercedes-Benz models and we have the diagnostic tools to do so. Our professional technicians can determine the cause of any problem your Mercedes vehicle has, from the airbags to the brakes to the transmission. Information about your car's performance and efficiency is stored in the on-board computer. Our technicians then access this information and use it to help you keep your vehicle in prime condition. We believe that providing the best service to our customers means keeping up with innovations while remaining true to the old standards of service. We take pride in working on luxury vehicles and we also take pride in our customer service. When your Mercedes needs professional attention, give it the attention it d ... read more
Posted on 11/7/2014
CK Auto Exclusive is a family owned and operated, independent Mercedes-Benz service, repair and maintenance facility. Some of the service centers at Mercedes dealerships will bleed you dry just to tell you what's wrong with your Santa Rosa Mercedes. Not at CK Auto. We understand that auto repair is rarely needed when we find ourselves with a budget surplus. Mercedes repair usually hits you at the most inconvenient times. As such, we will always provide you with a free Mercedes Benz repair estimates. MERCEDES REPAIR ESTIMATE TOOLS We pride ourselves in our state-of-the-art Mercedes-Benz diagnostic tools and our professional, knowledgeable and honest customer service. CK Auto Exclusive can offer the latest technology and quality in the following Mercedes maintenance services: Factory ServiceMercedes Service AMercedes Service B ... read more
Posted on 8/26/2014
CK Auto Exclusive knows that our customers have other choices for Mercedes repair shops in Santa Rosa. We try our hardest every day to offer an experience that is the best it possibly can be for both loyal and new customers. As a locally-owned and -operated business, there's no big corporation standing behind us. This means two very important things. THE EXACT MERCEDES REPAIR YOU NEED First, that nobody holds us back and we can do everything possible to be the best Mercedes repair service around. Second, that there's no one other than ourselves to uphold our reputation and support us. Since 1977, we've been working hard and learning everything there is to know about servicing Mercedes vehicles. Owner and master mechanic, Paul Duckworth, keeps the shop up to date with the latest technologies and techniques in order to give our customers the best results. Paul is considered one of the most qualified Mercedes mechanics not only Santa Rosa, but the whole of the North Bay Area. When another ... read more
Posted on 1/13/2014
Mercedes warning lights can be confusing, scary, and stressful all at the same time. On the one hand, a warning light may indicate a very minor issue. On the other, you may need to pull over immediately and turn the vehicle off. So, how can you tell which situation is which? Here are a few guidelines to stick to so that you don't cause any major problems or overreact to an uncapped gas tank. MERCEDES WARNING LIGHT SEVERITY Depending on the warning light, the severity of the situation may be immediately apparent or not apparent at all. When it comes to the granddaddy of all warning lights, the check engine light, the situation could be any number of things. Some people get very scared when they see the check engine light come on. They'll even pull over and turn the car off. If your check engine light comes on, you don't necessarily need to pull over immediately. First, you need more information than just the light itself. Check out how the car is running. Does your San ... read more
Posted on 12/11/2013
Keeping your high-mileage Mercedes in good operating condition is essential to prolonging its lifespan. We wish that it was as simple as not driving so much, but the number of miles in the commute to and from work is impossible to change. However, with proper care and diligent Mercedes maintenance, you can keep your Mercedes running smoothly for years down the road. HOW TO CARE FOR A HIGH-MILEAGE MERCEDES The absolute be-all, end-all to keeping your high-mileage Mercedes healthy is regular maintenance. Servicing your vehicle at the proper intervals will help to avoid all kinds of problems—both big and small—in the future. Most of the bigger issues we see here are direct results from lack of proper, regular maintenance. Things like transmission failure, misfire, and worn brake rotors are all completely avoidable. Generally, newer engines can handle more miles between servicing. The parts are newer, there's less wear and tear, and ever ... read more