Santa Rosa Mercedes-Benz Auto Repair

There's a reason CK Auto Exclusive has specialized in Mercedes-Benz cars and not any other luxury vehicle for the last three decades. It's no secret that Mercedes is a reliable brand, but why have we chosen to put our time and effort into this brand and this brand alone? From Mercedes' inception, this luxury car company has lived and breathed by the motto, “The Best or Nothing.” The Mercedes-Benz brand has become the icon for safety, design, dependability, and quality in luxury cars. SAFETY Mercedes-Benz pioneered a system called, “PreSafe.” This system was built to detect an imminent crash and prepares the car's safety systems to respond automatically. PreSafe calculates the best braking force required to avoid an accident in emergency situations and makes it immediately available for when the driver depresses the brake pedal. Consistently at the forefront of safety and innovation, occupants are also prepared by tightening the seat belt ... read more

Though often overlooked, brakes are perhaps the most important components on your Mercedes-Benz. After all, they enable you to stop on a dime and keep you and your family safe. CK Auto Exclusive knows that if treated properly, your brakes will be there when you absolutely need them. We've scoured the web and tapped into our own expertise to compile a list of things you can do to increase the longevity of your brakes along with maintenance you should do when it comes time to service your Mercedes-Benz. Speed: Speed is the enemy of brakes. We'll assume you're a perfect driver that never exceeds 65 MPH, but just in case you aren't, know that with more speed your car requires more friction to stop. All that energy burns off as heat and wears away at your rotors and pads. What we recommend is resisting the urge to make sudden stops, especially at high speeds. This can drastically lengthen the lifespan of your rotors and calipers, saving you ... read more

As a mechanic that has been working on Mercedes-Benz' for more than 30 years, we've learned a thing or two about this luxury car. We have a strong reverence for Mercedes-Benz and their mission to be the best. Mercedes-Benz has dedicated its time and effort into creating luxury vehicles that are now setting industry standards for design, safety, and affordability. Like their longtime symbol represents, “Land, Air, and Sea,” Mercedes-Benz have capitalized on having a presence in each of these industries, creating a reputable and trusted the name that has lasted throughout the decades. CK Auto Exclusive has strived to do the same. We are Santa Rosa's Mercedes-Benz repair shop and we take pride in our customer's feedback, which has resulted in a steady and consistent return. Our customer relationships have quickly morphed into friendships and loyal partnerships because we believe that honesty and dedicated hard work are what truly matters when running a ... read more

Coming to CK Auto Exclusive, won't! At CK Auto Exclusive we specialize in new model Mercedes service. All new Mercedes-Benz vehicles are protected by a New Vehicle Limited Warranty, covering defects in material or workmanship for 48-months or 50,000 miles, whichever comes first. To help ensure that coverage under your warranty right is never affected, it is highly recommended by Mercedes-Benz that you bring your car to Mercedes-Benz Cary for all your service and repair needs, starting with regular maintenance at the intervals outlined in your Maintenance Booklet. But in all honesty, bring your Mercedes to the dealership is often times no small task. Not only will you have to negotiate a courtesy car, depending on the maintenance and repairs that are being performed, but the price is also very, very high. Our factory trained master technician utilizes the latest in computerized diagnostic tools to serv ... read more

The SRS Light in your Mercedes-Benz is an acronym for “Supplement Restraint System.” So, what does this mean? Your SRS light coming on and staying on is indicating that there is an issue with your Mercedes-Benz airbags and components that are related to and part of the SRS system. Are you seeing: The SRS system light is on and stays on? Restraint System Defect! Or, SRS Visit Workshop? There is a way to reset the SRS using and OBD II scanner, but it is important to ensure that there are no real problems with the restraint system of your Mercedes-Benz. The main concern of the SRS light being on is not that the airbags in your Mercedes will spontaneously deploy, but that in the event of an accident that they do not deploy at all. SRS Warning System checks the operations of several components in your Mercedes-Benz vehicle, including Airbags, Child Occupancy sensor, belt force lim ... read more