Santa Rosa Mercedes-Benz Auto Repair

Modern cars increasingly rely upon computers and advanced technologies to function. Mercedes-Benz vehicles are no exception. Computers don't just allow for optimal vehicle performance; they also are critical tools for diagnosing computerized system issues. CK Auto Exclusive uses Xentry DAS (Diagnostic Assistance System) to help diagnose your vehicle's problem quickly and efficiently. To What Degree Do Modern Cars Rely on Computers? Paul Duckworth, Master Mechanic, has more than 30 years of experience working on Mercedes-Benz vehicles. Many consider Paul one of the most qualified technicians in the Santa Rosa area. Every master of his or her trade, including Paul, uses the very best tools and materials to provide master-level service. Paul said it best, “My computer is Mercedes-Benz specific. It is able to read and diagnose all the functions of all the diffe ... read more

CK Auto Exclusive is proud to say that we are a family owned and operated independent Mercedes-Benz Service & Repair center in Santa Rosa. We've been operating in this area since 1977. Our mechanics have provided outstanding service ever since we opened. We are the Mercedes Benz Bay Area specialists that you can trust. Our regular customers particularly value our honesty and quality workmanship. SHOULD I DRIVE MY MERCEDES TO SANTA ROSA FOR SERVICE & REPAIR? It's a no-brainer for Santa Rosa and Sonoma County residents to take their Mercedes vehicles to a master tech, Paul Duckworth, at CK Auto Exclusive. Residents of the Bay Area south of Santa Rosa may wonder if it's absolutely necessary to drive all the way to CK Auto to get exceptional service and repair work for their Mercedes. We think the testimonials of our customers who live outside of Santa Rosa speak for themselves. As seen in the testimonials above, our customers a ... read more

CK Auto Exclusive in Santa Rosa, CA is the leading independent Mercedes-Benz repair and maintenance shop in the area. We have seen unusual problems like random horn beeping and common problems like issues with engine and transmission mounts, window regulators, and more. Common problems with the Mercedes Benz C Class are easily addressed by our Master Mechanic, Paul Duckworth, and his team of Santa Rosa Mercedes experts. COMMON PROBLEMS WITH MERCEDES BENZ C CLASS CHECK YOUR GAS CAP: Some Mercedes Benz C Class problems are tricky to address, but sometimes the issue can be fixed by simply tightening your gas cap. The check engine light can come on, because the fuel system in your Mercedes-Benz is designed to stay sealed and when it is not, fuel vapors can enter the environment. Your vehicle computer checks for overall system leakage, so a loose gas cap can trigger the check engine light. WINDOW REGULATORS: Window r ... read more

One of the factors that influences your vehicle maintenance and repair services is the availability of the requisite parts. Paul Duckworth and his team at CK Auto Exclusive in Santa Rosa stock many Mercedes-Benz parts inhouse to keep customer costs low. Consider CK Auto Exclusive your go-to Mercedes parts center for the Santa Rosa, CA area. PART AVAILABILITY VS. SERVICE COST Some automotive parts require replacement at fixed intervals like sparks plugs, oil filters, and brake pads. The Mercedes Service A and Mercedes Service B maintenance schedules examine these fixed-life parts, and it's possible that replacement will be required multiple times during ownership of your vehicle. These part replacements are a normal part of Santa Rosa Mercedes vehicle ownership. Due to the estimated need to replace these fixed-life parts, we at CK Auto Exclusive keep a robust ... read more

Paul Duckworth has more than 30 years of experience working on Mercedes-Benz vehicles of all models. Most Mercedes owners in Santa Rosa, CA know to come to Paul for professional and timely service, but everyone may not know that Paul is a Mercedes Master Tech. A Master Tech, also known as a Master Certified Automotive Mechanic, is no ordinary car mechanic. A mechanic must go through rigorous testing and skill assessment before achieving the status of Mercedes Master Tech. WHAT ARE SOME OF THE REQUIREMENTS TO BECOME A MASTER TECH? Study at a certified school for multiple terms Active work at a Mercedes plant Hundreds of service hours Disassembly instruction Service/Maintenance instruction Electrical instruction Diagnostic strategies instruction Telematics instruction Brakes and traction instruction Suspension instruction Engine management systems instruction Climate control instruction WHICH S ... read more